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Sterling Support

Our job doesn’t just end when the truck body or mixer leaves the factory.

An enduring dedication to service and support has been a cornerstone of our business for over 25 years, minimising downtime and responding wherever and whenever you need us. Superior lead and delivery times are part of our wider customer promise, which also includes effective communication and proactive problem-solving.  

Sterling Support is your central contact for any requirements through the life of your Sterling mixer. Our network of over 160 specialist service agents make sure your product is maintained to The Higher Standard™. From Cornwall to the Scottish Islands, help is on hand across all corners of the UK. This means Sterling has you covered when you need us most.

Our service commitment to you is clear:

  • A direct line to our dedicated response and support team
  • Specialist agents available to provide support
  • 3-year structural warranty
  • 1-year warranty on parts
  • Same day dispatch parts service

Call our Support Line on 01642 713322 or email support@sterlinggp.com with your query.

We have a large range of truck body and mixer parts in stock, available for next day delivery. At the same time, we provide technical help by phone to drivers and operators.

For technical assistance with your Sterling mixer you can either ring or download the mixer operating manual here Sterling Mixer Manual 2023.02

If you want a mixer parts list please click here to request yours.

 

HYMIX:

We hold stock of replacement parts for Hymix mixers including replacement drums, so please make contact if we can assist in anyway.

For technical assistance with Hymix mixers you can also download the operating manual here Hymix Mixers Manual

Case Study

"I was impressed with the experience of working with Sterling Mixers, from the start they were proactive and helpful to deal with. We received the truck in only around 4 weeks from placing the order, painted in our colours. It looks great and is a vital tool for our growth and investment plans. Very happy with Sterling and their product."

Nick Oxley-Roy, Director at Bear Concrete

View full case study
Available Mixer Stock

Our mixer range is unrivalled. Explore our current stock that’s setting The Higher Standard™ and ready to go.

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Latest News

Details of our latest work, thoughts, opinions and general updates from Sterling headquarters.

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